Sales Policy – Zapetis
Welcome to Zapetis, your go-to destination for stylish and comfortable maternity wear! We are dedicated to providing high-quality clothing that supports and celebrates the unique needs of expecting mothers. Our mission is to offer fashionable, functional, and comfortable pieces that enhance your pregnancy journey. In this Sales Policy, we outline our terms and conditions to ensure a smooth and pleasant shopping experience for all of our valued customers.
Order Processing and Delivery
Once your order is placed, we will process it as quickly as possible. Orders are typically processed within 1-2 business days, and shipping times may vary depending on your location. We strive to ensure that all orders are carefully packaged to prevent damage during transit, and we work with reliable carriers to provide timely delivery.
We currently offer standard shipping options, but expedited shipping can be arranged upon request. Please note that shipping fees will be calculated at checkout based on the delivery destination. For any concerns or changes regarding your shipment, please contact us at info@zapetis.xyz or call us at (903) 671-7098.
Pricing and Payment Methods
At Zapetis, we believe in offering great value for high-quality maternity wear. All prices listed on our website are in USD, and the total price for your order will be clearly displayed before you proceed with payment. We accept a variety of payment methods, including credit cards, PayPal, and other secure online payment options to make your shopping experience as convenient as possible.
Please ensure that all payment details are accurate to avoid any delays in order processing. Your order will not be shipped until payment is successfully processed.
Returns and Exchanges
We want you to love your purchase from Zapetis! However, if you are not fully satisfied with your items, we offer a 30-day return and exchange policy from the date of delivery. To be eligible for a return or exchange, the item must be in new, unworn, and unwashed condition with all tags still attached.
If you wish to return or exchange an item, please follow these steps:
- Contact us at info@zapetis.xyz or call (903) 671-7098 to initiate the process.
- Provide your order number, a description of the item(s), and the reason for the return or exchange.
- Ship the item(s) back to our return address at 351 Ash St, Maud, TX 75567, USA.
Please note that customers are responsible for the shipping fees for returns and exchanges unless the item is defective or incorrect. Refunds will be processed to the original payment method once the returned item is received and inspected.
Product Quality and Availability
We take pride in offering high-quality maternity clothing at Zapetis. Each product is carefully selected to ensure comfort, durability, and style for expecting mothers. However, due to high demand, some products may become out of stock. In such cases, we will notify you promptly and provide options for a refund or a back-order.
Customer Service
Your satisfaction is our top priority at Zapetis. If you have any questions or concerns about our products, services, or policies, please don’t hesitate to reach out to us. Our friendly and knowledgeable customer service team is always here to help!
You can contact us through the following channels:
- Address: 351 Ash St, Maud, TX 75567, USA
- Phone: (903) 671-7098
- Email: info@zapetis.xyz
We value your feedback and are constantly striving to improve your shopping experience. Thank you for choosing Zapetis, and we look forward to serving you on your pregnancy journey!